Thank you for visiting and shopping at Helicycle Ventures. Following are the terms and conditions that constitute our Shipping Policy.
Domestic and International Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout in most cases. Rates for shipping will vary based on the package dimensions, weight, and destination. We use four different carriers depending on the package and destination. This insures that we keep your shipping costs as low as possible. Generally smaller packages are shipped using US Postal Service. Larger packages may be sent via UPS, FedEx, or Motor Freight. We will occasionally need to contact the carrier for a shipping quote prior to finalizing the sale.
In those cases where multiple products are purchased, we will combine shipping where possible and refund the difference.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
Helicycle Ventures is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Shipment
Helicycle Ventures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. If you desire to insure your package above the minimum level provided by the carrier, please specify the desired amount so that we can quote the additional insurance requirement.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
If you have any questions regarding the shipping or return policy, contact us.