Return & Refund policy
Thanks for shopping at Helicycle Ventures
You have 30 calendar days to return an item from the date it was received by you.
To be eligible for a return, your item must be new, unused and in the same condition that you received it. Used items are occasionally available for sale on our site. These are not eligible for return.
Your item must be in the original packaging.
You must have an RMA authorization before returning product. When you contact us to return the product, we will provide you with an RMA number. Please include that number on the outside of your package as well as on a packing slip inside the package.
A restocking fee equal to 10% of the item cost will be assessed and deducted from the refund.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If you paid for your item by check, the refund will be delayed until the check has cleared your bank.
You will be responsible for paying for the shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.